Yesterday was quite the day!
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Yesterday was quite the day! My replacement #Dell battery arrived. Opened the #laptop, swapped the battery, powered it on. It booted up but failed to recognize my SSD and thus I couldn't boot into the OS. Strange.
#BIOS showed there wasn't a battery connected. Also strange. As per Dell's documentation, I needed to completely clear the power. Did that.
Still no disk recognized. BIOS still showed I can only boot from the NIC. Great. I found the BIOS version was severely out of date by 5-6 years. Downloaded the new firmware and flashed it successfully. The laptop *still* doesn't recognize the SSD....but does recognize I have a new battery. I guess that's an improvement.
Interestingly, while using the BIOS flash tool, the laptop can see part of the SSD as I was able to see part of Debian's /boot partition.
Never in my life did I ever expect replacing a laptop battery would cause me this much pain.
Dell Latitude 5400.
How do I get the BIOS to recognize my SSD?
@peteorrall If you go into the BIOS and manually add a boot menu option, can you see the SSD (and its EFI Partition) there?
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@peteorrall If you go into the BIOS and manually add a boot menu option, can you see the SSD (and its EFI Partition) there?
@liam While there is the option to add a boot menu option, I am unable to see the SSD at all.
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@liam While there is the option to add a boot menu option, I am unable to see the SSD at all.
@liam Some progress has been made. After reseating the SSD, the BIOS now sees the SSD. I was able to add it to the boot menu and I'm now able to boot into the OS.
But...issues persist. The BIOS reports there is no battery and simultaneously Debian reports the battery is fully charged. The laptop shuts off immediately if I pull the power. After reseating the battery cable, the BIOS now recognizes the new battery, reports it as 100% charged as does Debian. Except....the laptop shuts off immediately if unplug the AC adapter.
So....a problem lies elsewhere. The laptop is unable to switch from AC to battery power despite being fully charged. The laptop is now displaying an LED blink code. Currently digging thru Dell's service manuals for this.
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S stefano@mastodon.bsd.cafe shared this topic
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Yesterday was quite the day! My replacement #Dell battery arrived. Opened the #laptop, swapped the battery, powered it on. It booted up but failed to recognize my SSD and thus I couldn't boot into the OS. Strange.
#BIOS showed there wasn't a battery connected. Also strange. As per Dell's documentation, I needed to completely clear the power. Did that.
Still no disk recognized. BIOS still showed I can only boot from the NIC. Great. I found the BIOS version was severely out of date by 5-6 years. Downloaded the new firmware and flashed it successfully. The laptop *still* doesn't recognize the SSD....but does recognize I have a new battery. I guess that's an improvement.
Interestingly, while using the BIOS flash tool, the laptop can see part of the SSD as I was able to see part of Debian's /boot partition.
Never in my life did I ever expect replacing a laptop battery would cause me this much pain.
Dell Latitude 5400.
How do I get the BIOS to recognize my SSD?
@peteorrall@bsd.cafe That's a troubling situation. What happens if you boot with the old battery or no battery? Maybe disconnecting and reconnecting the CMOS battery will jump-start it.
I just worked on an HP laptop that doesn't have a CMOS battery. Never saw that before.
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Yesterday was quite the day! My replacement #Dell battery arrived. Opened the #laptop, swapped the battery, powered it on. It booted up but failed to recognize my SSD and thus I couldn't boot into the OS. Strange.
#BIOS showed there wasn't a battery connected. Also strange. As per Dell's documentation, I needed to completely clear the power. Did that.
Still no disk recognized. BIOS still showed I can only boot from the NIC. Great. I found the BIOS version was severely out of date by 5-6 years. Downloaded the new firmware and flashed it successfully. The laptop *still* doesn't recognize the SSD....but does recognize I have a new battery. I guess that's an improvement.
Interestingly, while using the BIOS flash tool, the laptop can see part of the SSD as I was able to see part of Debian's /boot partition.
Never in my life did I ever expect replacing a laptop battery would cause me this much pain.
Dell Latitude 5400.
How do I get the BIOS to recognize my SSD?
@peteorrall did it reset the controller to AHCI from RAID or the other way round?
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Yesterday was quite the day! My replacement #Dell battery arrived. Opened the #laptop, swapped the battery, powered it on. It booted up but failed to recognize my SSD and thus I couldn't boot into the OS. Strange.
#BIOS showed there wasn't a battery connected. Also strange. As per Dell's documentation, I needed to completely clear the power. Did that.
Still no disk recognized. BIOS still showed I can only boot from the NIC. Great. I found the BIOS version was severely out of date by 5-6 years. Downloaded the new firmware and flashed it successfully. The laptop *still* doesn't recognize the SSD....but does recognize I have a new battery. I guess that's an improvement.
Interestingly, while using the BIOS flash tool, the laptop can see part of the SSD as I was able to see part of Debian's /boot partition.
Never in my life did I ever expect replacing a laptop battery would cause me this much pain.
Dell Latitude 5400.
How do I get the BIOS to recognize my SSD?
@peteorrall I saw you are in a slightly better position.
I would say reseting BIOS to default might help, also while your computer is off, plug it in and let it charge, maybe a couple of hours or something.
Have you tried plugging your old baterry to see how that one fares?
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@peteorrall did it reset the controller to AHCI from RAID or the other way round?
@mmu_man After the BIOS reset, the controller went from AHCI to RAID.
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@mmu_man After the BIOS reset, the controller went from AHCI to RAID.
@peteorrall I recall Windows updates switching this and having to reboot into safe mode 2 or 3 times to switch it back for Linux to boot again…
Did it fix it?
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@peteorrall@bsd.cafe That's a troubling situation. What happens if you boot with the old battery or no battery? Maybe disconnecting and reconnecting the CMOS battery will jump-start it.
I just worked on an HP laptop that doesn't have a CMOS battery. Never saw that before.@passthejoe When powered by AC, it can run with the old battery or no battery.
I am currently using this laptop, powered by AC, connected to two monitors (the docking station is built-in) via USB-C. However, if I remove the AC adapter the laptop will shut off.
Last week, prior to the battery failure this was never an issue and behaved like any laptop connected to a dock would. Power would switch from AC, to the battery, and then to USB-C.
However, the laptop is unable to switch power sources since the battery failed.
Yesterday, I removed both the battery and CMOS battery, held the power button to drain any remaining power. It did not fix the problem, unfortunately.
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@peteorrall I recall Windows updates switching this and having to reboot into safe mode 2 or 3 times to switch it back for Linux to boot again…
Did it fix it?
@mmu_man Switching back from RAID to AHCI did not fix it. I needed to fully remove and then reseat the M.2 SSD.
Once I did that, then the BIOS recognized it and I could add it to the boot menu.
I'm actually using the laptop now (connected to AC and a dock) but the battery issue remains.
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@mmu_man Switching back from RAID to AHCI did not fix it. I needed to fully remove and then reseat the M.2 SSD.
Once I did that, then the BIOS recognized it and I could add it to the boot menu.
I'm actually using the laptop now (connected to AC and a dock) but the battery issue remains.
@peteorrall Dell
I still have about all the Dells here that must be powered on twice, because the first time it lights up, spins the fan and just powers down right away. For no reason.
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@passthejoe When powered by AC, it can run with the old battery or no battery.
I am currently using this laptop, powered by AC, connected to two monitors (the docking station is built-in) via USB-C. However, if I remove the AC adapter the laptop will shut off.
Last week, prior to the battery failure this was never an issue and behaved like any laptop connected to a dock would. Power would switch from AC, to the battery, and then to USB-C.
However, the laptop is unable to switch power sources since the battery failed.
Yesterday, I removed both the battery and CMOS battery, held the power button to drain any remaining power. It did not fix the problem, unfortunately.
@peteorrall@bsd.cafe Where did you buy the battery? Amazon is the worst place. If that's where you got it, I would return it and buy from a reputable 3rd party seller, or from the laptop manufacturer. The sellers on Amazon are really bad when it comes to laptop batteries. Last one I bought was non-functional. Now I always buy from a known battery retailer.
