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CIRCLE WITH A DOT

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  3. I'll be dropping more of my CSUN interviews here as I get them edited for conciseness.

I'll be dropping more of my CSUN interviews here as I get them edited for conciseness.

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  • prism@infosec.exchangeP This user is from outside of this forum
    prism@infosec.exchangeP This user is from outside of this forum
    prism@infosec.exchange
    wrote last edited by
    #1

    I'll be dropping more of my CSUN interviews here as I get them edited for conciseness. For now, have a short one that I consider to be the biggest fail of the conference. From LG electronics!

    T M ppatel@mstdn.socialP S jdking92@dragonscave.spaceJ 6 Replies Last reply
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    • prism@infosec.exchangeP prism@infosec.exchange

      I'll be dropping more of my CSUN interviews here as I get them edited for conciseness. For now, have a short one that I consider to be the biggest fail of the conference. From LG electronics!

      T This user is from outside of this forum
      T This user is from outside of this forum
      twynn@mas.to
      wrote last edited by
      #2

      @prism Wait, so the guide isn't not so that blindies can install the stickers without sighted assistance, but rather a key for what these textile (assuming tactile) stickers may mean? Not impressed.

      prism@infosec.exchangeP 1 Reply Last reply
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      • T twynn@mas.to

        @prism Wait, so the guide isn't not so that blindies can install the stickers without sighted assistance, but rather a key for what these textile (assuming tactile) stickers may mean? Not impressed.

        prism@infosec.exchangeP This user is from outside of this forum
        prism@infosec.exchangeP This user is from outside of this forum
        prism@infosec.exchange
        wrote last edited by
        #3

        @twynn correct on all accounts. As you may also have observed, the controls are touch screen, so not only can you not install them yourself but you can't even install them where the actual control would be, lest they activate the control.

        T 1 Reply Last reply
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        • prism@infosec.exchangeP prism@infosec.exchange

          @twynn correct on all accounts. As you may also have observed, the controls are touch screen, so not only can you not install them yourself but you can't even install them where the actual control would be, lest they activate the control.

          T This user is from outside of this forum
          T This user is from outside of this forum
          twynn@mas.to
          wrote last edited by
          #4

          @prism Did it at least have a raised line that went from the label to the button?? That's what I do for a touch-screen start button on my air-fryer.

          prism@infosec.exchangeP 1 Reply Last reply
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          • prism@infosec.exchangeP prism@infosec.exchange

            I'll be dropping more of my CSUN interviews here as I get them edited for conciseness. For now, have a short one that I consider to be the biggest fail of the conference. From LG electronics!

            M This user is from outside of this forum
            M This user is from outside of this forum
            mcourcel@allovertheplace.ca
            wrote last edited by
            #5

            @prism Lololol. That woman sounded hilarious! You should have told her that Samsung builds it right into their units. And what was that about making accessibel to wheelchair folk? How would a sticker help them?

            prism@infosec.exchangeP 2 Replies Last reply
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            • M mcourcel@allovertheplace.ca

              @prism Lololol. That woman sounded hilarious! You should have told her that Samsung builds it right into their units. And what was that about making accessibel to wheelchair folk? How would a sticker help them?

              prism@infosec.exchangeP This user is from outside of this forum
              prism@infosec.exchangeP This user is from outside of this forum
              prism@infosec.exchange
              wrote last edited by
              #6

              @mcourcel I did? Admittedly it was tough to get a word out because she wouldn't shut the fuck up.

              M 1 Reply Last reply
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              • T twynn@mas.to

                @prism Did it at least have a raised line that went from the label to the button?? That's what I do for a touch-screen start button on my air-fryer.

                prism@infosec.exchangeP This user is from outside of this forum
                prism@infosec.exchangeP This user is from outside of this forum
                prism@infosec.exchange
                wrote last edited by
                #7

                @twynn there was a raised something above the Braille yes, I'm not sure if it was a line or printed symbol. Either way the control was a good inch above where the end of the sticker was. Maybe I'm exaggerating but you know, there was space.

                T 1 Reply Last reply
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                • prism@infosec.exchangeP prism@infosec.exchange

                  @mcourcel I did? Admittedly it was tough to get a word out because she wouldn't shut the fuck up.

                  M This user is from outside of this forum
                  M This user is from outside of this forum
                  mcourcel@allovertheplace.ca
                  wrote last edited by
                  #8

                  @prism She reminded me of Wanda Sythe.

                  1 Reply Last reply
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                  • M mcourcel@allovertheplace.ca

                    @prism Lololol. That woman sounded hilarious! You should have told her that Samsung builds it right into their units. And what was that about making accessibel to wheelchair folk? How would a sticker help them?

                    prism@infosec.exchangeP This user is from outside of this forum
                    prism@infosec.exchangeP This user is from outside of this forum
                    prism@infosec.exchange
                    wrote last edited by
                    #9

                    @mcourcel the stickers were the blind accessible example from the kit. It also has other stuff kind of things like larger knobs or buttons that are easier to press if you have motor impairments.

                    1 Reply Last reply
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                    • prism@infosec.exchangeP prism@infosec.exchange

                      @twynn there was a raised something above the Braille yes, I'm not sure if it was a line or printed symbol. Either way the control was a good inch above where the end of the sticker was. Maybe I'm exaggerating but you know, there was space.

                      T This user is from outside of this forum
                      T This user is from outside of this forum
                      twynn@mas.to
                      wrote last edited by
                      #10

                      @prism Oh, there was enough room to have the braille be horizontally below the strip of touch-screen controls? That's very odd... I wonder if the spacing is because the stickers were incorrectly applied (assuming they were see-through and could have been atop the print labels)...

                      prism@infosec.exchangeP 1 Reply Last reply
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                      • T twynn@mas.to

                        @prism Oh, there was enough room to have the braille be horizontally below the strip of touch-screen controls? That's very odd... I wonder if the spacing is because the stickers were incorrectly applied (assuming they were see-through and could have been atop the print labels)...

                        prism@infosec.exchangeP This user is from outside of this forum
                        prism@infosec.exchangeP This user is from outside of this forum
                        prism@infosec.exchange
                        wrote last edited by
                        #11

                        @twynn I don't know but I mean, they were applied by the LG people, I assume that's where they expect them to go. I further assume the reason why they're there was because if they were on top of the controls directly the pressure of the stickers would cause the machine to think you were holding the button down? Either way I feel like that in and of itself is an accessibility problem, not to mention the fact that you still need to be able to see in order to know where they are supposed to go. Just really poorly thought through the levels.

                        T 1 Reply Last reply
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                        • prism@infosec.exchangeP prism@infosec.exchange

                          @twynn I don't know but I mean, they were applied by the LG people, I assume that's where they expect them to go. I further assume the reason why they're there was because if they were on top of the controls directly the pressure of the stickers would cause the machine to think you were holding the button down? Either way I feel like that in and of itself is an accessibility problem, not to mention the fact that you still need to be able to see in order to know where they are supposed to go. Just really poorly thought through the levels.

                          T This user is from outside of this forum
                          T This user is from outside of this forum
                          twynn@mas.to
                          wrote last edited by
                          #12

                          @prism I think that if they couldn't integrate the design into older products, they could at least make an overlay for each model, i/e/, a single sticker instead of multiple stickers that may just fall off after a while like the aforementioned bump dots. But for newer products, just having it completely built-into each model manufactured, just as I believe they do the print, would be ideal.

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                          • prism@infosec.exchangeP prism@infosec.exchange

                            I'll be dropping more of my CSUN interviews here as I get them edited for conciseness. For now, have a short one that I consider to be the biggest fail of the conference. From LG electronics!

                            ppatel@mstdn.socialP This user is from outside of this forum
                            ppatel@mstdn.socialP This user is from outside of this forum
                            ppatel@mstdn.social
                            wrote last edited by
                            #13

                            @prism So happy to know that the "tax tile" stickers that I actually have to by separately are too expensive to put on every unit.

                            #Facepalm #accessibility

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                            • prism@infosec.exchangeP This user is from outside of this forum
                              prism@infosec.exchangeP This user is from outside of this forum
                              prism@infosec.exchange
                              wrote last edited by
                              #14

                              @jcsteh yeah I'm not sure if she missed it or just didn't care. Her sales tactic was pretty aggressive.

                              1 Reply Last reply
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                              • prism@infosec.exchangeP prism@infosec.exchange

                                I'll be dropping more of my CSUN interviews here as I get them edited for conciseness. For now, have a short one that I consider to be the biggest fail of the conference. From LG electronics!

                                S This user is from outside of this forum
                                S This user is from outside of this forum
                                scott@tweesecake.social
                                wrote last edited by
                                #15

                                @prism Comfort kit? Hmm, no, does not do what it says.

                                1 Reply Last reply
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                                • prism@infosec.exchangeP prism@infosec.exchange

                                  I'll be dropping more of my CSUN interviews here as I get them edited for conciseness. For now, have a short one that I consider to be the biggest fail of the conference. From LG electronics!

                                  jdking92@dragonscave.spaceJ This user is from outside of this forum
                                  jdking92@dragonscave.spaceJ This user is from outside of this forum
                                  jdking92@dragonscave.space
                                  wrote last edited by
                                  #16

                                  @prism So she blames it would be, quote, “too expensive” to make the tactile( or as she said, taxtile) stickers a permanent fixture on the panels, and also that the stickers wouldn’t come off easily. They’d still get worn down with use and would need to eventually be replaced, and yeah, while it probably would be a bit more expensive to put braille or tactile markings on the panels in such a way as to make them part of the panels themselves, it’d be worth it in the longrun. This person clearly doesn’t give a shit. Just wow. Don’t think I’m gonna be considering the idea of purchasing a product from this company with an attitude like that. Sorry not sorry.

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                                  • prism@infosec.exchangeP prism@infosec.exchange

                                    I'll be dropping more of my CSUN interviews here as I get them edited for conciseness. For now, have a short one that I consider to be the biggest fail of the conference. From LG electronics!

                                    carrottop1023@mastodon.stickbear.meC This user is from outside of this forum
                                    carrottop1023@mastodon.stickbear.meC This user is from outside of this forum
                                    carrottop1023@mastodon.stickbear.me
                                    wrote last edited by
                                    #17

                                    @prism Why then did LG electronics go to the event in the first place? If they weren't going to allow their stuff to be accessible for those who are blind, in my view, it doesn't make sense.

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