“ Why can’t I do this obvious thing?

[nmott@infosec.exchange]

“ Why can’t I do this obvious thing? Why was this feature removed? Why is this content unavailable in my region when I am a paying customer and the content demonstrably exists? Why does this device need to call home to a server before it’ll let me use the hardware I physically purchased? Why did they change this? Why won’t they fix that? Why is the obvious, user-serving option never the one they choose?

And the answer, stripped of its PR coating, stripped of the blog post and the FAQ and the customer service script, is always the same: because fuck you.”

“because fuck you”: why consumer choice is being stripped away and how the tech industry profits from it — fireborn

(fireborn.mataroa.blog)