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CIRCLE WITH A DOT

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  3. Need some Apple / iOS help here.

Need some Apple / iOS help here.

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  • nazgul@infosec.exchangeN This user is from outside of this forum
    nazgul@infosec.exchangeN This user is from outside of this forum
    nazgul@infosec.exchange
    wrote last edited by
    #1

    Need some Apple / iOS help here.

    My subscriptions and media are under my iTunes account (remember those?). My devices are all under my primary Apple account.

    I want to change my iTunes Account password. I did this a few years ago, no problem, right?

    When I attempt to view my “Media & Purchases” account info, it sends me to the web.

    When I go to change the password, it tells me that I can only change the password on one of the devices where I'm logged in. And it helpfully lists those devices. Of course none of those devices use that account as their primary account, so I’m right back where I started.

    Am I really going to have to take an old iPhone and login with this as my primary account in order to change the password?

    Alternatively, maybe I could fake someone breaking into my account so that Apple forces me to change it. 😕

    mdavis@mastodon.socialM abhayakara@mastodon.nlA jered@metasocial.comJ 3 Replies Last reply
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    • R relay@relay.publicsquare.global shared this topic
      R relay@relay.mycrowd.ca shared this topic
    • nazgul@infosec.exchangeN nazgul@infosec.exchange

      Need some Apple / iOS help here.

      My subscriptions and media are under my iTunes account (remember those?). My devices are all under my primary Apple account.

      I want to change my iTunes Account password. I did this a few years ago, no problem, right?

      When I attempt to view my “Media & Purchases” account info, it sends me to the web.

      When I go to change the password, it tells me that I can only change the password on one of the devices where I'm logged in. And it helpfully lists those devices. Of course none of those devices use that account as their primary account, so I’m right back where I started.

      Am I really going to have to take an old iPhone and login with this as my primary account in order to change the password?

      Alternatively, maybe I could fake someone breaking into my account so that Apple forces me to change it. 😕

      mdavis@mastodon.socialM This user is from outside of this forum
      mdavis@mastodon.socialM This user is from outside of this forum
      mdavis@mastodon.social
      wrote last edited by
      #2

      @nazgul I have an Itunes account ID separate from my Apple ID.

      Just last week I decided to merge my purchases from the old Itunes account to my primary Apple ID so I only need one on every device. I can access all my app purchases from everywhere. This is done under “Media & Purchases”. The merging feature worked perfectly for this. I just had to sign out of all my devices that were on the Itunes ID and it automatically switched to my primary. I can ditch and forget the iTunes ID now.

      1 Reply Last reply
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      • nazgul@infosec.exchangeN nazgul@infosec.exchange

        Need some Apple / iOS help here.

        My subscriptions and media are under my iTunes account (remember those?). My devices are all under my primary Apple account.

        I want to change my iTunes Account password. I did this a few years ago, no problem, right?

        When I attempt to view my “Media & Purchases” account info, it sends me to the web.

        When I go to change the password, it tells me that I can only change the password on one of the devices where I'm logged in. And it helpfully lists those devices. Of course none of those devices use that account as their primary account, so I’m right back where I started.

        Am I really going to have to take an old iPhone and login with this as my primary account in order to change the password?

        Alternatively, maybe I could fake someone breaking into my account so that Apple forces me to change it. 😕

        abhayakara@mastodon.nlA This user is from outside of this forum
        abhayakara@mastodon.nlA This user is from outside of this forum
        abhayakara@mastodon.nl
        wrote last edited by
        #3

        @nazgul

        I would strongly recommend against doing anything clever. If you have a path that looks like it would work, just do that, even if it's stupid. I say this as an end-user who's been screwed by being clever, not as any sort of expert.

        1 Reply Last reply
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        • nazgul@infosec.exchangeN nazgul@infosec.exchange

          Need some Apple / iOS help here.

          My subscriptions and media are under my iTunes account (remember those?). My devices are all under my primary Apple account.

          I want to change my iTunes Account password. I did this a few years ago, no problem, right?

          When I attempt to view my “Media & Purchases” account info, it sends me to the web.

          When I go to change the password, it tells me that I can only change the password on one of the devices where I'm logged in. And it helpfully lists those devices. Of course none of those devices use that account as their primary account, so I’m right back where I started.

          Am I really going to have to take an old iPhone and login with this as my primary account in order to change the password?

          Alternatively, maybe I could fake someone breaking into my account so that Apple forces me to change it. 😕

          jered@metasocial.comJ This user is from outside of this forum
          jered@metasocial.comJ This user is from outside of this forum
          jered@metasocial.com
          wrote last edited by
          #4

          @nazgul I solved this the way you described; I have a role account and I have an old iPhone that gets pulled out when we need to pair a new Apple TV.

          Before Family Sharing all of our phones were logged into the media and App Store with the role account, and then the Apple ID, iMessage etc were personal. So we could share apps and media.

          Apple added Family Sharing but it’s busted in ways I don’t recall. So that’s how it’s still set up, but MFA for the role account became impossible. 1/

          jered@metasocial.comJ 1 Reply Last reply
          0
          • jered@metasocial.comJ jered@metasocial.com

            @nazgul I solved this the way you described; I have a role account and I have an old iPhone that gets pulled out when we need to pair a new Apple TV.

            Before Family Sharing all of our phones were logged into the media and App Store with the role account, and then the Apple ID, iMessage etc were personal. So we could share apps and media.

            Apple added Family Sharing but it’s busted in ways I don’t recall. So that’s how it’s still set up, but MFA for the role account became impossible. 1/

            jered@metasocial.comJ This user is from outside of this forum
            jered@metasocial.comJ This user is from outside of this forum
            jered@metasocial.com
            wrote last edited by
            #5

            @nazgul and then we had a kid. So we need family sharing to manage permissions on his device. Which then I need the role device to manage. It’s all so awful. 2/2

            nazgul@infosec.exchangeN 1 Reply Last reply
            0
            • jered@metasocial.comJ jered@metasocial.com

              @nazgul and then we had a kid. So we need family sharing to manage permissions on his device. Which then I need the role device to manage. It’s all so awful. 2/2

              nazgul@infosec.exchangeN This user is from outside of this forum
              nazgul@infosec.exchangeN This user is from outside of this forum
              nazgul@infosec.exchange
              wrote last edited by
              #6

              @jered Yep. That's exactly how I got here. Thanks. Fortunately I do have an old phone handy.

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