Grateful to be a part of the Gartner Chicago CIO Community Executive Summit at the Sears (Willis) Tower.
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Grateful to be a part of the Gartner Chicago CIO Community Executive Summit at the Sears (Willis) Tower. The most sobering thing I heard came from CIOs across all sorts of companies, who openly admitted that nobody has solved AI or Agentic AI operationalization. In a room full of people who are supposed to have the answers, that's the right starting point. Every conversation seemed to be all about #agenticAI.
A few things that stuck:
・ The "Death of the ERP?" conversation wasn't hyperbole. Agentic AI is genuinely unbundling what monolithic ERP systems do, and CIOs who aren't asking that question now will be answering it under pressure in two years.
・ Most organizations are still stuck between proof of concept and production. The gap is real and larger than most teams are willing to admit publicly.
・ Governance has to come before you scale adoption, not after. IDC projects AI identities will hit 1.3 billion within two years. The organizations that haven't started thinking about identity and access controls for AI agents are already behind.
・ Know what you're trying to accomplish before you start buying tools. The orgs getting value from AI defined the outcome first.
The CIO role is shifting. The value is in guiding the organization through the change, not just managing the infrastructure underneath it.
Shoutout to Zander Petersen and the Gartner team for a well-run day.
https://www.evanta.com/cio/chicago/chicago-cio-executive-summit-8429
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