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  3. What's the most common complaint I've heard about Linux?

What's the most common complaint I've heard about Linux?

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  • xinjinmeng@dragon.styleX xinjinmeng@dragon.style

    @Linux_in_a_Bit

    Seconded. It's been said that Apple hates computers but loves users, and that Linux hates users but loves computers. There's room for everyone at the console. Death to the elitist penguin.

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    timwardcam@c.imT This user is from outside of this forum
    timwardcam@c.imT This user is from outside of this forum
    timwardcam@c.im
    wrote last edited by
    #60

    @xinjinmeng @Linux_in_a_Bit We had an Apple laptop at home once, brought home from work.

    We couldn't get it to work on our home LAN (which had no other Apple equipment on it). There were various settings that looked like they might be something to do with networking, but they all had dumbed down names and descriptions and we failed to find the one that should have been labelled "turn off all the crap that assumes an Apple networking ecology and turn on the DHCP client instead".

    She took it back, swapped it for a Windows laptop, and has had no trouble ever since.

    (This was a long time ago. One might hope that Apple laptops are rather better at connecting to non-Apple networks these days?)

    1 Reply Last reply
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    • linux_in_a_bit@infosec.exchangeL linux_in_a_bit@infosec.exchange

      What's the most common complaint I've heard about Linux?

      Not the installation process.
      Not finding a distro.
      Not getting programs to work.
      Not troubleshooting.
      Not hardware compatibility.

      The most common complaint about Linux I've seen is this:
      For a normal computer user, asking for help is just about impossible.

      They ask a simple question and:
      People respond "Did you Google it?"
      People complain that the question wasn't asked "correctly".
      People respond "RTFM"
      People get mad??? at them for making an easy mistake.

      We can't expect normal people to know to, or even know how to deal with any of that stuff.

      Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.

      The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.

      #Linux

      stevejb@beige.partyS This user is from outside of this forum
      stevejb@beige.partyS This user is from outside of this forum
      stevejb@beige.party
      wrote last edited by
      #61

      @Linux_in_a_Bit This is a problem everywhere, not just Linux. I used to belong to a clockmaker's group. I once saw someone ask, "Is WD-40 good for lubricating my clock?". The first answer posted was, "You must be the stupidest person on the planet." Yeah, I dumped that group.

      1 Reply Last reply
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      • avoca@gladtech.socialA avoca@gladtech.social

        @sco_tty @deathkitten

        Suggest you start at the start and chill just a little bit.

        Thanks mate...

        deathkitten@firetribe.orgD This user is from outside of this forum
        deathkitten@firetribe.orgD This user is from outside of this forum
        deathkitten@firetribe.org
        wrote last edited by
        #62

        @avoca@gladtech.social You mean the start where you blamed people for not picking the right distro to start with like it justified the abuse they got? The reason I swore at you from jump, mate, is that you are blaming the victim in the situation. That's not okay.
        @sco_tty@mastodon.social

        avoca@gladtech.socialA 1 Reply Last reply
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        • deathkitten@firetribe.orgD deathkitten@firetribe.org

          @avoca@gladtech.social You mean the start where you blamed people for not picking the right distro to start with like it justified the abuse they got? The reason I swore at you from jump, mate, is that you are blaming the victim in the situation. That's not okay.
          @sco_tty@mastodon.social

          avoca@gladtech.socialA This user is from outside of this forum
          avoca@gladtech.socialA This user is from outside of this forum
          avoca@gladtech.social
          wrote last edited by
          #63

          @deathkitten @sco_tty

          Ummm... yes it is.

          No 'victim' in it. More than likely lazy-bones expecting everyone to drop everything and hold their hand. That's "not okay".

          Look, what is wrong with you two???

          Grow the fuck-up and get off your moral horses.

          Life sucks for ALL of us atm.

          I just don't need your crap, holier-than-tho dribble moralising a simple OP with a slightly different opinion.

          deathkitten@firetribe.orgD 1 Reply Last reply
          0
          • avoca@gladtech.socialA avoca@gladtech.social

            @deathkitten @sco_tty

            Ummm... yes it is.

            No 'victim' in it. More than likely lazy-bones expecting everyone to drop everything and hold their hand. That's "not okay".

            Look, what is wrong with you two???

            Grow the fuck-up and get off your moral horses.

            Life sucks for ALL of us atm.

            I just don't need your crap, holier-than-tho dribble moralising a simple OP with a slightly different opinion.

            deathkitten@firetribe.orgD This user is from outside of this forum
            deathkitten@firetribe.orgD This user is from outside of this forum
            deathkitten@firetribe.org
            wrote last edited by
            #64

            @avoca@gladtech.social okay boomer @sco_tty@mastodon.social

            avoca@gladtech.socialA 1 Reply Last reply
            0
            • deathkitten@firetribe.orgD deathkitten@firetribe.org

              @avoca@gladtech.social okay boomer @sco_tty@mastodon.social

              avoca@gladtech.socialA This user is from outside of this forum
              avoca@gladtech.socialA This user is from outside of this forum
              avoca@gladtech.social
              wrote last edited by
              #65

              @deathkitten @sco_tty

              Hahahahahahahahahhahha. I'm a 'boomer' by 27 hours, FFS.

              deathkitten@firetribe.orgD 1 Reply Last reply
              0
              • avoca@gladtech.socialA avoca@gladtech.social

                @deathkitten @sco_tty

                Hahahahahahahahahhahha. I'm a 'boomer' by 27 hours, FFS.

                deathkitten@firetribe.orgD This user is from outside of this forum
                deathkitten@firetribe.orgD This user is from outside of this forum
                deathkitten@firetribe.org
                wrote last edited by
                #66

                @avoca@gladtech.social lol

                avoca@gladtech.socialA 1 Reply Last reply
                0
                • deathkitten@firetribe.orgD deathkitten@firetribe.org

                  @avoca@gladtech.social lol

                  avoca@gladtech.socialA This user is from outside of this forum
                  avoca@gladtech.socialA This user is from outside of this forum
                  avoca@gladtech.social
                  wrote last edited by
                  #67

                  @deathkitten

                  December 30th, 1959.

                  avoca@gladtech.socialA 1 Reply Last reply
                  0
                  • avoca@gladtech.socialA avoca@gladtech.social

                    @deathkitten

                    December 30th, 1959.

                    avoca@gladtech.socialA This user is from outside of this forum
                    avoca@gladtech.socialA This user is from outside of this forum
                    avoca@gladtech.social
                    wrote last edited by
                    #68

                    @deathkitten

                    Any other assumptions...?

                    Boomer.
                    Misogynist.

                    deathkitten@firetribe.orgD 1 Reply Last reply
                    0
                    • avoca@gladtech.socialA avoca@gladtech.social

                      @deathkitten

                      Any other assumptions...?

                      Boomer.
                      Misogynist.

                      deathkitten@firetribe.orgD This user is from outside of this forum
                      deathkitten@firetribe.orgD This user is from outside of this forum
                      deathkitten@firetribe.org
                      wrote last edited by
                      #69

                      @avoca@gladtech.social I'm too busy laughing, but I'm going to need to block you now because I'm laughing so hard I can't even breathe.

                      1 Reply Last reply
                      0
                      • pikesley@mastodon.me.ukP pikesley@mastodon.me.uk

                        @deathkitten @CedC

                        "proof" o_O

                        cedc@diaspodon.frC This user is from outside of this forum
                        cedc@diaspodon.frC This user is from outside of this forum
                        cedc@diaspodon.fr
                        wrote last edited by
                        #70

                        @pikesley @deathkitten yeah, I can find back a few papers if you want

                        pikesley@mastodon.me.ukP 1 Reply Last reply
                        0
                        • cedc@diaspodon.frC cedc@diaspodon.fr

                          @Linux_in_a_Bit not true anymore.
                          With AI integrated in most search engine, you often get the right response from it.
                          One of the few benefits of AI is that it can basically customise the documentation to make it sensible to you. It becomes a kind of live documentation.

                          A simple how to fix … on [distro name] works 95% of the time in my experience.

                          mostlyblindgamer@dragonscave.spaceM This user is from outside of this forum
                          mostlyblindgamer@dragonscave.spaceM This user is from outside of this forum
                          mostlyblindgamer@dragonscave.space
                          wrote last edited by
                          #71

                          @CedC @Linux_in_a_Bit

                          > how to fix no sound on Ubuntu

                          I don’t even know how to do that and no AI one-liner is going to save any of us, let alone somebody coming from Windows who’s afraid of a terminal.

                          Let’s say most things are now easier for most people, but a knowledgeable human is going to have to deal with this question either way.

                          1 Reply Last reply
                          0
                          • linux_in_a_bit@infosec.exchangeL linux_in_a_bit@infosec.exchange

                            What's the most common complaint I've heard about Linux?

                            Not the installation process.
                            Not finding a distro.
                            Not getting programs to work.
                            Not troubleshooting.
                            Not hardware compatibility.

                            The most common complaint about Linux I've seen is this:
                            For a normal computer user, asking for help is just about impossible.

                            They ask a simple question and:
                            People respond "Did you Google it?"
                            People complain that the question wasn't asked "correctly".
                            People respond "RTFM"
                            People get mad??? at them for making an easy mistake.

                            We can't expect normal people to know to, or even know how to deal with any of that stuff.

                            Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.

                            The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.

                            #Linux

                            0x7700e6@mastodon.catgirl.cloud0 This user is from outside of this forum
                            0x7700e6@mastodon.catgirl.cloud0 This user is from outside of this forum
                            0x7700e6@mastodon.catgirl.cloud
                            wrote last edited by
                            #72

                            @Linux_in_a_Bit related: https://en.wikipedia.org/wiki/Wikipedia:Please_do_not_bite_the_newcomers

                            1 Reply Last reply
                            0
                            • cedc@diaspodon.frC cedc@diaspodon.fr

                              @pikesley @deathkitten yeah, I can find back a few papers if you want

                              pikesley@mastodon.me.ukP This user is from outside of this forum
                              pikesley@mastodon.me.ukP This user is from outside of this forum
                              pikesley@mastodon.me.uk
                              wrote last edited by
                              #73

                              @deathkitten @CedC go for it, the notion that an LLM has an internal representation of *anything* is, um, crackpot at best tbh

                              pikesley@mastodon.me.ukP clovis@bdx.townC 2 Replies Last reply
                              0
                              • malte@anticapitalist.partyM malte@anticapitalist.party

                                @Slacker @Kancept who is "you"?

                                light@noc.socialL This user is from outside of this forum
                                light@noc.socialL This user is from outside of this forum
                                light@noc.social
                                wrote last edited by
                                #74

                                @malte
                                Generic "you", aka "one"
                                @Kancept

                                1 Reply Last reply
                                0
                                • linux_in_a_bit@infosec.exchangeL linux_in_a_bit@infosec.exchange

                                  What's the most common complaint I've heard about Linux?

                                  Not the installation process.
                                  Not finding a distro.
                                  Not getting programs to work.
                                  Not troubleshooting.
                                  Not hardware compatibility.

                                  The most common complaint about Linux I've seen is this:
                                  For a normal computer user, asking for help is just about impossible.

                                  They ask a simple question and:
                                  People respond "Did you Google it?"
                                  People complain that the question wasn't asked "correctly".
                                  People respond "RTFM"
                                  People get mad??? at them for making an easy mistake.

                                  We can't expect normal people to know to, or even know how to deal with any of that stuff.

                                  Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.

                                  The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.

                                  #Linux

                                  manuelcaeiro@mastodon.socialM This user is from outside of this forum
                                  manuelcaeiro@mastodon.socialM This user is from outside of this forum
                                  manuelcaeiro@mastodon.social
                                  wrote last edited by
                                  #75

                                  @Linux_in_a_Bit
                                  There are lot of help tutorials online, but some are not easy to find with google search because advertizing... and the ai sh**
                                  Linux is not hard, one just have to put some effort on learning. Lower the standards as if people is stupid is a bad thing in everything, not only Linux.
                                  And... ArchWiki has very detailed tutorials. I used it to fix things on other distros not related to Arch. Dude!

                                  raphaelmorgan@disabled.socialR 1 Reply Last reply
                                  0
                                  • deltawye@tiggi.esD This user is from outside of this forum
                                    deltawye@tiggi.esD This user is from outside of this forum
                                    deltawye@tiggi.es
                                    wrote last edited by
                                    #76

                                    @Bwaz @Linux_in_a_Bit

                                    AVOID JARGON

                                    SPELL 👏
                                    OUT 👏
                                    ACRONYMS 👏
                                    (First time you use them)

                                    1 Reply Last reply
                                    0
                                    • linux_in_a_bit@infosec.exchangeL linux_in_a_bit@infosec.exchange

                                      What's the most common complaint I've heard about Linux?

                                      Not the installation process.
                                      Not finding a distro.
                                      Not getting programs to work.
                                      Not troubleshooting.
                                      Not hardware compatibility.

                                      The most common complaint about Linux I've seen is this:
                                      For a normal computer user, asking for help is just about impossible.

                                      They ask a simple question and:
                                      People respond "Did you Google it?"
                                      People complain that the question wasn't asked "correctly".
                                      People respond "RTFM"
                                      People get mad??? at them for making an easy mistake.

                                      We can't expect normal people to know to, or even know how to deal with any of that stuff.

                                      Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.

                                      The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.

                                      #Linux

                                      mjj@mstdn.dkM This user is from outside of this forum
                                      mjj@mstdn.dkM This user is from outside of this forum
                                      mjj@mstdn.dk
                                      wrote last edited by
                                      #77

                                      @Linux_in_a_Bit Manuals don't kill enthusiasm, assholes kill enthusiasm.
                                      This kind of communication can be seen in any environment with systems specialists.

                                      1 Reply Last reply
                                      0
                                      • linux_in_a_bit@infosec.exchangeL linux_in_a_bit@infosec.exchange

                                        What's the most common complaint I've heard about Linux?

                                        Not the installation process.
                                        Not finding a distro.
                                        Not getting programs to work.
                                        Not troubleshooting.
                                        Not hardware compatibility.

                                        The most common complaint about Linux I've seen is this:
                                        For a normal computer user, asking for help is just about impossible.

                                        They ask a simple question and:
                                        People respond "Did you Google it?"
                                        People complain that the question wasn't asked "correctly".
                                        People respond "RTFM"
                                        People get mad??? at them for making an easy mistake.

                                        We can't expect normal people to know to, or even know how to deal with any of that stuff.

                                        Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.

                                        The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.

                                        #Linux

                                        bedast@beige.partyB This user is from outside of this forum
                                        bedast@beige.partyB This user is from outside of this forum
                                        bedast@beige.party
                                        wrote last edited by
                                        #78

                                        @Linux_in_a_Bit As someone who has been involved in open source for almost 3 decades, this is it right here. It's actually among the reasons I don't participate in open source. The communities tend to be hostile.

                                        As I saw someone put it not long ago: If one is going to push someone to use linux, one needs to be prepared to be that person's tech support. If one is unwilling to take on this role, don't push people to linux.

                                        1 Reply Last reply
                                        0
                                        • mansr@society.oftrolls.comM mansr@society.oftrolls.com

                                          @Linux_in_a_Bit Asking for help with Windows doesn't really work much better. I think the problem is people in general, not Linux people specifically.

                                          chris_spackman@twit.socialC This user is from outside of this forum
                                          chris_spackman@twit.socialC This user is from outside of this forum
                                          chris_spackman@twit.social
                                          wrote last edited by
                                          #79

                                          @mansr @Linux_in_a_Bit

                                          I'm on a educator edtech email list where at least once a year, without fail, someone complains about how many emails they get and demands to be removed from the list.

                                          Or, they are polite and ask for help unsubscribing.

                                          It often becomes a wave of people replying, also wanting to unsubscribe.

                                          There is literally a small area at the bottom of EVERY email explaining how to unsubscribe and giving a link to click to unsubscribe.

                                          The problem is usually people.

                                          1 Reply Last reply
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