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  3. Under the Trump administration, two of the three major credit bureaus have sharply reduced the share of complaints they resolved in customers’ favor.

Under the Trump administration, two of the three major credit bureaus have sharply reduced the share of complaints they resolved in customers’ favor.

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  • propublica@newsie.socialP propublica@newsie.social

    Under the Trump administration, two of the three major credit bureaus have sharply reduced the share of complaints they resolved in customers’ favor.

    In 2024, Experian’s relief rate was 20%. Last year, that figure fell to less than 1%.

    Read our full investigation: https://www.propublica.org/article/credit-report-mistakes-cfpb-experian-transunion?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon-post

    #Data #Finance #PersonalFinance #Credit #Trump #DataViz #Research #Journalism

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    darwinwoodka@mastodon.socialD This user is from outside of this forum
    darwinwoodka@mastodon.socialD This user is from outside of this forum
    darwinwoodka@mastodon.social
    wrote last edited by
    #5

    @ProPublica

    all you can really do is freeze your credit and NEVER BOTHER DEALING WITH THEM

    pomegranate_stew@kind.socialP 1 Reply Last reply
    0
    • sensitivityi@mastodon.socialS sensitivityi@mastodon.social

      @ProPublica true but it was trending in that direction before inauguration also

      J This user is from outside of this forum
      J This user is from outside of this forum
      jameswidman@mastodon.social
      wrote last edited by
      #6

      @sensitivityi @ProPublica yeah; this graph has me wondering what happened in late 2023, when "total complaints" started an upward trend?

      pomegranate_stew@kind.socialP 1 Reply Last reply
      0
      • propublica@newsie.socialP propublica@newsie.social

        Under the Trump administration, two of the three major credit bureaus have sharply reduced the share of complaints they resolved in customers’ favor.

        In 2024, Experian’s relief rate was 20%. Last year, that figure fell to less than 1%.

        Read our full investigation: https://www.propublica.org/article/credit-report-mistakes-cfpb-experian-transunion?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon-post

        #Data #Finance #PersonalFinance #Credit #Trump #DataViz #Research #Journalism

        Link Preview Image
        fuzzyfuzzyfungus@cyberplace.socialF This user is from outside of this forum
        fuzzyfuzzyfungus@cyberplace.socialF This user is from outside of this forum
        fuzzyfuzzyfungus@cyberplace.social
        wrote last edited by
        #7

        @ProPublica I'm curious: presumably credit rating agency customers care about accuracy to some extent, or there'd be no money in credit rating. Is it just that 'mostly right on average' is good enough for them but obviously not for the people where they get it wrong; or is it specifically in someone's interests for certain sorts of mistakes to be made and stay uncorrected?

        vxo@digipres.clubV 1 Reply Last reply
        0
        • J jameswidman@mastodon.social

          @sensitivityi @ProPublica yeah; this graph has me wondering what happened in late 2023, when "total complaints" started an upward trend?

          pomegranate_stew@kind.socialP This user is from outside of this forum
          pomegranate_stew@kind.socialP This user is from outside of this forum
          pomegranate_stew@kind.social
          wrote last edited by
          #8

          @JamesWidman @sensitivityi @ProPublica

          Probably this:

          Link Preview Image
          Experian Glitch Exposing Credit Files Lasted 47 Days – Krebs on Security

          favicon

          (krebsonsecurity.com)

          1 Reply Last reply
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          • darwinwoodka@mastodon.socialD darwinwoodka@mastodon.social

            @ProPublica

            all you can really do is freeze your credit and NEVER BOTHER DEALING WITH THEM

            pomegranate_stew@kind.socialP This user is from outside of this forum
            pomegranate_stew@kind.socialP This user is from outside of this forum
            pomegranate_stew@kind.social
            wrote last edited by
            #9

            @darwinwoodka @ProPublica

            Yep. Though I’m still dealing with the fallout of two agencies “losing” my information. Sp also* had his frozen and was still having credit cards opened in his name, so that was fun.

            E: Clarifying that Sp and I are not the same person.

            1 Reply Last reply
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            • fuzzyfuzzyfungus@cyberplace.socialF fuzzyfuzzyfungus@cyberplace.social

              @ProPublica I'm curious: presumably credit rating agency customers care about accuracy to some extent, or there'd be no money in credit rating. Is it just that 'mostly right on average' is good enough for them but obviously not for the people where they get it wrong; or is it specifically in someone's interests for certain sorts of mistakes to be made and stay uncorrected?

              vxo@digipres.clubV This user is from outside of this forum
              vxo@digipres.clubV This user is from outside of this forum
              vxo@digipres.club
              wrote last edited by
              #10

              @fuzzyfuzzyfungus @ProPublica my guess is that the bureaus will eventually roll out some means for the consumer to buy their way to a higher credit score, and that will replace any accuracy measures in place

              squishymage42@dice.campS 1 Reply Last reply
              0
              • propublica@newsie.socialP propublica@newsie.social

                Under the Trump administration, two of the three major credit bureaus have sharply reduced the share of complaints they resolved in customers’ favor.

                In 2024, Experian’s relief rate was 20%. Last year, that figure fell to less than 1%.

                Read our full investigation: https://www.propublica.org/article/credit-report-mistakes-cfpb-experian-transunion?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon-post

                #Data #Finance #PersonalFinance #Credit #Trump #DataViz #Research #Journalism

                Link Preview Image
                westerninfidels@mefi.socialW This user is from outside of this forum
                westerninfidels@mefi.socialW This user is from outside of this forum
                westerninfidels@mefi.social
                wrote last edited by
                #11

                @ProPublica It's kind of astonishing that businesses that are fundamentally just record-keeping operations (like banks and credit rating agencies) are so often pretty bad at keeping accurate records.

                hypolite@friendica.mrpetovan.comH 1 Reply Last reply
                0
                • westerninfidels@mefi.socialW westerninfidels@mefi.social

                  @ProPublica It's kind of astonishing that businesses that are fundamentally just record-keeping operations (like banks and credit rating agencies) are so often pretty bad at keeping accurate records.

                  hypolite@friendica.mrpetovan.comH This user is from outside of this forum
                  hypolite@friendica.mrpetovan.comH This user is from outside of this forum
                  hypolite@friendica.mrpetovan.com
                  wrote last edited by
                  #12
                  @WesternInfidels There is a difference between the people who want the information to be accurate and the people who pay for the information, which leads to this discrepancy which doesn't impact their bottom line at all.
                  1 Reply Last reply
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                  • propublica@newsie.socialP propublica@newsie.social

                    Under the Trump administration, two of the three major credit bureaus have sharply reduced the share of complaints they resolved in customers’ favor.

                    In 2024, Experian’s relief rate was 20%. Last year, that figure fell to less than 1%.

                    Read our full investigation: https://www.propublica.org/article/credit-report-mistakes-cfpb-experian-transunion?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon-post

                    #Data #Finance #PersonalFinance #Credit #Trump #DataViz #Research #Journalism

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                    mbbrutman@mastodon.sdf.orgM This user is from outside of this forum
                    mbbrutman@mastodon.sdf.orgM This user is from outside of this forum
                    mbbrutman@mastodon.sdf.org
                    wrote last edited by
                    #13

                    @ProPublica I just went through this recently with an obvious case of identity theft. Experian allowed me to open a dispute, then closed it two days later saying "Nope, it was you." They offered no evidence to support the claim.

                    There seem to be a lot of smaller, regional banks who will let people open accounts online with little to no identity checks. Worse, some of these are checking and savings accounts so they are not even showing up on credit reports.

                    1 Reply Last reply
                    0
                    • vxo@digipres.clubV vxo@digipres.club

                      @fuzzyfuzzyfungus @ProPublica my guess is that the bureaus will eventually roll out some means for the consumer to buy their way to a higher credit score, and that will replace any accuracy measures in place

                      squishymage42@dice.campS This user is from outside of this forum
                      squishymage42@dice.campS This user is from outside of this forum
                      squishymage42@dice.camp
                      wrote last edited by
                      #14

                      @vxo @fuzzyfuzzyfungus @ProPublica Probably along side a new pay more for the old report on the checking the report by lenders too.

                      1 Reply Last reply
                      0
                      • propublica@newsie.socialP propublica@newsie.social

                        Under the Trump administration, two of the three major credit bureaus have sharply reduced the share of complaints they resolved in customers’ favor.

                        In 2024, Experian’s relief rate was 20%. Last year, that figure fell to less than 1%.

                        Read our full investigation: https://www.propublica.org/article/credit-report-mistakes-cfpb-experian-transunion?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon-post

                        #Data #Finance #PersonalFinance #Credit #Trump #DataViz #Research #Journalism

                        Link Preview Image
                        jeffmcneill@hachyderm.ioJ This user is from outside of this forum
                        jeffmcneill@hachyderm.ioJ This user is from outside of this forum
                        jeffmcneill@hachyderm.io
                        wrote last edited by
                        #15

                        @ProPublica @ProPublica https://www.youtube.com/watch?v=5TsSthawE6g

                        1 Reply Last reply
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