Last year I got a paid MSDN license at work. I wanted to run Windows in a VM, but the site didn’t give me any product keys. Instead, it just errored out.

I contacted support, who told me that they had reviewed my case, and would not be able to grant access. Then they closed the ticket.

I opened a new ticket and insisted that it’s unacceptable to have paid for a product and then not receive it. They closed that one _without notifying me_.

I never got the license key, so we basically paid the full yearly MSDN cost for nothing in return.

Used to be a time when Microsoft still wanted developers on their platforms. Doesn’t seem to be the case any longer.