<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[Helpdesk and support discussions in recent years have drifted from being able to respond to maybe three questions to maybe one.]]></title><description><![CDATA[<p>Helpdesk and support discussions in recent years have drifted from being able to respond to maybe three questions to maybe one. Maybe.</p><p>Used to be a couple of questions could be provided, and most or all of the questions would get answers. </p><p>Ask three questions lately and it’s Magic IT eightball time for the response.</p><p>And even one question increasingly doesn’t get answered, or gets sidetracked.</p><p>And “virus”… Virus has become a synonym for “something has changed and I’m not sure what”.</p><p>Similar messes arising from the other side of the endeavor with the developers also losing the plan.</p><p>IT is exhausting.</p><p>And AI being a denial of comprehension attack ain’t helping things.</p><p><img src="https://board.circlewithadot.net/assets/plugins/nodebb-plugin-emoji/emoji/android/1f3b1.png?v=28325c671da" class="not-responsive emoji emoji-android emoji--8ball" style="height:23px;width:auto;vertical-align:middle" title="🎱" alt="🎱" /></p>]]></description><link>https://board.circlewithadot.net/topic/f27dc73f-e3cc-4cbf-a35c-3eddb27d1918/helpdesk-and-support-discussions-in-recent-years-have-drifted-from-being-able-to-respond-to-maybe-three-questions-to-maybe-one.</link><generator>RSS for Node</generator><lastBuildDate>Fri, 15 May 2026 04:39:56 GMT</lastBuildDate><atom:link href="https://board.circlewithadot.net/topic/f27dc73f-e3cc-4cbf-a35c-3eddb27d1918.rss" rel="self" type="application/rss+xml"/><pubDate>Mon, 27 Apr 2026 16:37:22 GMT</pubDate><ttl>60</ttl></channel></rss>