<![CDATA[So, my main email provider does not respond to mails to its support email.]]>So, my main email provider does not respond to mails to its support email. I didn't even get the usual "here's your ticket number" email.

Phone support is "limited due to personell issues".

Great.

What's a good, smallish German or European Email provider with a good track record, proper security and all for a handful of email addresses on a custom domain?

Any recommendations?

]]>https://board.circlewithadot.net/topic/34c3f6aa-06f4-46a0-bf4a-6cadee5cfe22/so-my-main-email-provider-does-not-respond-to-mails-to-its-support-email.RSS for NodeFri, 15 May 2026 07:11:09 GMTMon, 11 May 2026 08:18:23 GMT60<![CDATA[Reply to So, my main email provider does not respond to mails to its support email. on Mon, 11 May 2026 13:03:21 GMT]]>@bitboxer Excuse Sir, do you have a couple minutes to talk about our Lord and Saviour Home Lab?

@halfbyte

]]>https://board.circlewithadot.net/post/https://status.pointless.one/users/pointlessone/statuses/116556077586035404https://board.circlewithadot.net/post/https://status.pointless.one/users/pointlessone/statuses/116556077586035404Mon, 11 May 2026 13:03:21 GMT<![CDATA[Reply to So, my main email provider does not respond to mails to its support email. on Mon, 11 May 2026 12:08:45 GMT]]>@halfbyte I’m with mailbox.org myself and struggling with the support, arcane limitations and the web interface. I’d appreciate a public follow up once you settle on a provider ❤️

]]>https://board.circlewithadot.net/post/https://social.heiber.im/users/moritz/statuses/116555862886185720https://board.circlewithadot.net/post/https://social.heiber.im/users/moritz/statuses/116555862886185720Mon, 11 May 2026 12:08:45 GMT<![CDATA[Reply to So, my main email provider does not respond to mails to its support email. on Mon, 11 May 2026 10:17:13 GMT]]>@bitboxer Maybe it would be as easy as migrating to mailbox.org. Hmhm.

]]>https://board.circlewithadot.net/post/https://ruby.social/users/halfbyte/statuses/116555424271247881https://board.circlewithadot.net/post/https://ruby.social/users/halfbyte/statuses/116555424271247881Mon, 11 May 2026 10:17:13 GMT<![CDATA[Reply to So, my main email provider does not respond to mails to its support email. on Mon, 11 May 2026 10:02:26 GMT]]>@halfbyte oh noes 😱

]]>https://board.circlewithadot.net/post/https://mastodon.social/users/bitboxer/statuses/116555366182566068https://board.circlewithadot.net/post/https://mastodon.social/users/bitboxer/statuses/116555366182566068Mon, 11 May 2026 10:02:26 GMT<![CDATA[Reply to So, my main email provider does not respond to mails to its support email. on Mon, 11 May 2026 09:58:41 GMT]]>@bitboxer Unfortunately, that is the same provider I have issues with. Just a different (seemingly slighty understaffed) product 😕

]]>https://board.circlewithadot.net/post/https://ruby.social/users/halfbyte/statuses/116555351430614193https://board.circlewithadot.net/post/https://ruby.social/users/halfbyte/statuses/116555351430614193Mon, 11 May 2026 09:58:41 GMT<![CDATA[Reply to So, my main email provider does not respond to mails to its support email. on Mon, 11 May 2026 09:57:49 GMT]]>@halfbyte i am using mailbox.org and their support fixed a ui bug last week after i sent them a mail. Within two days.

And sorry for all the “host your own!!1!l” dudes who reply here 🫣

]]>https://board.circlewithadot.net/post/https://mastodon.social/users/bitboxer/statuses/116555348003678082https://board.circlewithadot.net/post/https://mastodon.social/users/bitboxer/statuses/116555348003678082Mon, 11 May 2026 09:57:49 GMT<![CDATA[Reply to So, my main email provider does not respond to mails to its support email. on Mon, 11 May 2026 09:04:51 GMT]]>@pointlessone @halfbyte I second @stalwartlabs.

It's like Mail servers should always have been.

]]>https://board.circlewithadot.net/post/https://ruby.social/users/alexanderadam/statuses/116555139754101953https://board.circlewithadot.net/post/https://ruby.social/users/alexanderadam/statuses/116555139754101953Mon, 11 May 2026 09:04:51 GMT<![CDATA[Reply to So, my main email provider does not respond to mails to its support email. on Mon, 11 May 2026 09:03:50 GMT]]>@halfbyte There's also a book about this "classic” setup with all the modern bells and whistles: Run Your Own Mail Server. That is if you don't want to hunt the web for the information.

Link Preview Image
Run Your Own Mail Server

You Against the Email Empire�Message services appear and disappear, but email remains. One of the Internet�s oldest and most open protocols, email reaches everywhere. Dominated by a handful of carriers, yet still manageable by the rest of us. If you do it right.Setting up the email server is the easy part.The protocols that support email? Those are hard. SPF. DKIM. DMARC. BIMI and MTA-TLS and TLS-RPT. DNS standards that apply to nothing else on the modern Internet. Block lists. Graylisting.�Email is a protocol unlike any other, yet among our most essential.Never surrender the protocols.Reclaim your connections.Run your own mail server.

favicon

Google Books (books.google.com.ua)

]]>https://board.circlewithadot.net/post/https://status.pointless.one/users/pointlessone/statuses/116555135750618035https://board.circlewithadot.net/post/https://status.pointless.one/users/pointlessone/statuses/116555135750618035Mon, 11 May 2026 09:03:50 GMT<![CDATA[Reply to So, my main email provider does not respond to mails to its support email. on Mon, 11 May 2026 08:58:32 GMT]]>@halfbyte My answer is not immediately helpful but…

I self-host. My provider always responds because it's me. But also unfortunately it's only me so I understand how it can be burdensome.

Despite all the talk on the internet I don't have any issues with deliverability. I get all the emails and all my emails get to both GMail and Outlook and don't get into spam.

I use a “classic" setup with dovecot + postfix and a bunch of other things. It took a bit of time to figure it out, I used a few different howtos to get my setup exactly as I want but there are easier setups. E.g. Stalwart (https://github.com/stalwartlabs/stalwart) which is basically one binary for everything email-related.

I run my mailserver for over a decade. I broke it once or twice but I never though I should find a different provider.

]]>https://board.circlewithadot.net/post/https://status.pointless.one/users/pointlessone/statuses/116555114892407243https://board.circlewithadot.net/post/https://status.pointless.one/users/pointlessone/statuses/116555114892407243Mon, 11 May 2026 08:58:32 GMT<![CDATA[Reply to So, my main email provider does not respond to mails to its support email. on Mon, 11 May 2026 08:52:29 GMT]]>@halfbyte I'm a big fan of this small hoster: They offer a managed OpenSource-Stack (Mailcow). They update it very regularly. The support is fantastic and the prices are very competitive. https://www.fc-hosting.de/hosting/sogo-groupware-tarife.php

]]>https://board.circlewithadot.net/post/https://mastodon.social/users/preya/statuses/116555091086174050https://board.circlewithadot.net/post/https://mastodon.social/users/preya/statuses/116555091086174050Mon, 11 May 2026 08:52:29 GMT<![CDATA[Reply to So, my main email provider does not respond to mails to its support email. on Mon, 11 May 2026 08:45:57 GMT]]>@halfbyte infomaniak ? Swiss-based, pricing is reasonable and support is top notch

]]>https://board.circlewithadot.net/post/https://ruby.social/users/remi/statuses/116555065434777103https://board.circlewithadot.net/post/https://ruby.social/users/remi/statuses/116555065434777103Mon, 11 May 2026 08:45:57 GMT<![CDATA[Reply to So, my main email provider does not respond to mails to its support email. on Mon, 11 May 2026 08:34:47 GMT]]>@ingo_wichmann @sneufeind

I do run my own server already, but I don't really trust that for my main email addresses.

Unfortunately, my current provider has become somewhat flaky.

I'll take a look at your suggestion, thanks!

]]>https://board.circlewithadot.net/post/https://ruby.social/users/halfbyte/statuses/116555021525777363https://board.circlewithadot.net/post/https://ruby.social/users/halfbyte/statuses/116555021525777363Mon, 11 May 2026 08:34:47 GMT<![CDATA[Reply to So, my main email provider does not respond to mails to its support email. on Mon, 11 May 2026 08:32:46 GMT]]>@halfbyte I sometimes give half-day tutorials on how to run your own mailserver. It's not as hard as most people think. But of course, not everybody wants or should do it.
It's fun. At least if you don't fear the DNS.

If you want individual support, I happily work together with speedpartner.de since ages. (Hi @sneufeind )

]]>https://board.circlewithadot.net/post/https://digitalcourage.social/users/ingo_wichmann/statuses/116555013559098142https://board.circlewithadot.net/post/https://digitalcourage.social/users/ingo_wichmann/statuses/116555013559098142Mon, 11 May 2026 08:32:46 GMT